Where is my reservation confirmation email? How do I know that my new booking went through?

Please be on the lookout for a reservation confirmation email from Agoda.com, Booking.com, or [e-mail].

If you haven’t received your confirmation email yet, please check other folders in your inbox or any other email addresses you may have used to book hotels. If you are still unable to find the reservation, please send an email to [e-mail] and include your name and the email and phone number that you provided when you placed your reservation.

If your new booking did go through but you have a question about your reservation, please contact Customer Service at 877-477-7441 or by submitting an email form on the Contact Us page.